Assessor Resource
ICTTEN5168A
Design and implement an enterprise voice over internet protocol and a unified communications network
Assessment tool
Version 1.0
Issue Date: May 2024
Telecommunications or IT technicians with significant technical expertise apply the skills and knowledge in this unit. They combine technical expertise with a range of analytical, research and planning skills to develop and tailor IP convergence solutions for particular business needs.
This unit applies to individuals working to design and implement the infrastructure to enable enterprises to use VoIP and other packet-based services.
It also applies to enterprises outlaying capital looking for return on investment by reducing operating costs and improved unified internet protocol (IP) based communication systems.
This unit describes the performance outcomes, skills and knowledge required to design and implement the infrastructure for enterprise voice over internet protocol (VoIP) and unified communications (UC) systems to meet business requirements using converging network technologies.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.
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